Terms of Purchase

Terms of Purchase

Welcome to Blackstone Products Shop. These Terms of Purchase (“Terms”) govern your purchase of products from our website (blackstoneproductssale.com) (“Website”). By placing an order through our Website, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Order Placement and Confirmation

When you place an order on our Website, you are making an offer to purchase the selected products subject to these Terms. We will send you an order confirmation email to the address provided at checkout once your order is successfully processed, which confirms that we have accepted your offer and a binding contract has been formed between you and Blackstone Products Shop. This email will include your order number, product details, and total amount paid.

2. Shipping Policy

We offer free worldwide shipping on all orders, with no minimum purchase requirement. Orders are dispatched within 1 business day (24 hours) after the order is confirmed. The estimated delivery time for all orders is within 5 days from the date of dispatch. Delivery times may be affected by unforeseen circumstances such as customs delays, natural disasters, or carrier disruptions, which are beyond our control. We will not be liable for any delays caused by such external factors.
All shipments are tracked, and a tracking number will be provided via email once your order is dispatched, allowing you to monitor the progress of your delivery.

3. Currency

All prices displayed on the Website, as well as all transactions (including payments, refunds, and any other financial matters related to purchases), are denominated in United States Dollars (USD). Your payment provider may apply currency conversion fees or charges, which are your sole responsibility.

4. Returns Policy

We offer a 60-day return period for all products purchased from our Website. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Custom or personalized products are not eligible for return unless they are defective or damaged upon arrival.
To initiate a return, please contact our customer support team atsupport@blackstoneproductssale.com with your order number and reason for return. Our team will provide you with detailed return instructions. You are responsible for securely packaging the product and returning it to the address provided. We recommend using a trackable shipping method, as we are not responsible for returned items that are lost or damaged in transit.

5. Refund Policy

Once we receive and inspect your returned item (to confirm it meets the return eligibility criteria), we will process your refund. Refunds are typically issued within 5-10 business days after the inspection is completed. Refunds will be credited back to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.
If your return is due to a defective or damaged product, we will cover the return shipping costs (where applicable) and process your refund promptly.

6. Product Availability

We strive to maintain accurate stock levels on our Website, but occasionally products may be out of stock after an order is placed. If a product you ordered is unavailable, we will notify you via email within 1 business day and offer you the option to either wait for restocking (with an estimated restock date) or receive a full refund. We will not be liable for any inconvenience caused by out-of-stock items.

7. Payment Terms

All payments must be completed at the time of order placement. We accept major credit cards, debit cards, and other secure payment methods as displayed at checkout. By providing your payment details, you confirm that you are authorized to use the payment method and that the funds are available to cover the total order amount. We reserve the right to cancel any order if payment is not processed successfully, or if we suspect fraudulent activity.

8. Limitation of Liability

Blackstone Products Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your purchase or use of our products, including but not limited to loss of use, loss of profits, or damage to property. Our total liability for any claim related to a purchase shall not exceed the total amount paid for the product(s) in question.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting. We encourage you to review these Terms periodically before making a purchase.

10. Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact our customer support team atsupport@blackstoneproductssale.com.